Topic: Trauma Informed Care in Case Management
The Community Action Promise asks us to treat all people with the dignity and respect afforded to every human being but how do you do that when your client is angry. explosive, unable to follow directions or complete tasks asked of them? When we understand trauma and how it manifests itself in clients, we better relate to them and their needs. This training will add to your understanding of trauma informed care best practices related to self-sufficiencies and CSBG funding.